No Outgoing GA4 HTTP Request from Server

Edited

You've encountered an issue where there are no outgoing Google Analytics HTTP requests from your server. This often stems from a mismatch between the Client Name and the trigger of the configuration tag.

In this support article, we'll guide you through resolving this issue, ensuring your Server Side Tracking operates smoothly with GA4.

No outgoing GA4 HTTP request


Reason: The client name does not match the trigger of the configuration tagĀ 

The heart of the problem lies in the Client Name not aligning with the trigger set for the configuration tag. For the GA4 configuration tag to be properly triggered, the Client Name must exactly match the name specified in the trigger conditions.

GA4 Client name


Solution: Aligning Client Name with Configuration Tag Trigger

To resolve this, you must ensure that the Client Name is correctly matched with the trigger of the configuration tag. This means that the condition (Client name equals [name of the client]) must be accurately fulfilled for the GA4 configuration tag to activate.

GA4 client name equals triggers