Shopify: DNS configuration for subdomain

In this explanation of DNS Configuration, we explain the steps to configure the DNS (domain name system) for Shopify so that it can be used for Server Side Tracking. In fact, if you want to use a custom domain for your Server Side tracking setup (recommended), you will need a DNS record. A custom domain is a subdomain on your current domain name where you send all the data.



A DNS record is a setting that ensures that your domain name is sent to the correct server and is therefore necessary for server side tracking. DNS records are managed by your domain/web hosting provider.

Step 1:Create DNS record

In your TAGGRS account, you can find the DNS settings that need to be added to your hosting.

First of all, log in to Shopify. If you don’t have this information, you can probably request it from the IT department or one of your website’s web developers.

  • Navigate to Settings > Domains in your Shopify admin.
  • Select the domain you wish to configure.
  • Go to Domain settings and choose Edit DNS settings.
  • Click on Add custom record and pick the type of record you need.
  • Under record name, enter the subdomain. Under type, select A. Under content, enter the record.
  • Set TTL to 300 which equals to 5 minutes.
  • confirm by clicking Confirm.

Validate your DNS Settings

Have you added DNS Records? If so, confirm them in the TAGGRS Dashboard by clicking 'validate.' Then, visit your subdomain in a new tab. You should see a picture like the one below. If it's not visible, there might be a configuration error. For details, check out the article for all DNS and Subdomain errors and solutions.

Please note: Subdomain validation may take up to 24 hours